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1. How do I place a Garage Sale advertisement?
2. Why can't I see the Garage Sale's full address or the name of its owner?
3. How long does my Garage Sale advertisement stay listed?
4. How many Garage Sale advertisements can I place?
5. What's the difference between an 'ACTIVE' and 'LISTED' Garage Sale?
6. Can I change my ad if I want? How can I view the status of my ad?.
7. Do I need to sign up as a member to place an advertisement?
8. What's the difference between a featured ad and a basic ad?
9. How many images can my Garage Sale have?
10. What is the maximum size my image can be?
11. Is there any way of knowing how many times my ad has been viewed?
12. I need help. Is there someone I can call to assist me?
13. Can I pay via credit card over the phone?
14. I have advertised a sale, however due to unforseen circumstances, have to cancel. How do I do this?
15. How long does it take for my advertisement to be approved?
16. Can a business or a charity advertise on egaragesales?
17. I would like to request a refund, how do I go about doing this?
18. I need some help making payment, how do I do this?
 
 
Q1. How do I place a Garage Sale advertisement?
Its easy! To place a garage sale ad simply click here. You dont need to be a member, and you can pay via your Pay Pal account, by credit card through the St George Bank secure payment facility, by direct deposit via your online banking or with a money order.
 
Q2. Why can't I see the Garage Sale's full address or the name of its owner?
When members place their ads they can choose not to display their full address. This way privacy is protected whilst still giving the ad great exposure. You will note within the ad when the full address will be displayed. eg 'Address withheld until 1 day prior to start time'.
 
Q3. How long does my Garage Sale advertisement stay listed?
Your advertisement remains listed from the time it is published until the end of your garage sale for the one flat fee.
 
Q4. How many Garage Sale advertisements can I place?
As many as you like so long as they are not of a commercial or business type nature.
 
Q5. What's the difference between an 'ACTIVE' and 'LISTED' Garage Sale?
This question is best answered in the following way:
 
There are 3 stages a Garage Sale advertisement goes through when listed on egaragesales.com.au.
   
  1) Listed Stage
Once a Garage Sale ad is approved by us, it becomes listed. During this stage, only the suburb is displayed, NOT the street address. The street address is only revealed when the sale goes Active (read below).
   
  2) Active Stage
A Garage Sale ad moves from listed to active when the street address details are shown. At this stage, the Garage Sale full address is made available for all to see - much like a newspaper listing. The Garage Sale remains active until it reaches its finish time. The Seller decides how soon before the sale the street address will be shown.
   
  3) Closed Stage
A Garage Sale ad moves to the closed stage when your sale has finished, at which point it is moved to our Past Sales listings and can't be edited anymore. Your street address is once again hidden to protect your privacy.
 
Q6. Can I change my ad if I want? How can I view the status of my ad?
You can change your ad and monitor its status simply by logging into the Members Area then click on "View/Edit My Garage Sales". To login, simply type in the email address and password you used when you first placed your ad.
 
Q7. Do I need to sign up as a member to place an advertisement?
When you place your ad you specify your email address and a password, which then allows you to return later and make ammendments to your ad if you wish. This automatically means that you become a member when placing your ad. Please note that your details are always kept confidential and never passed onto anyone else.
 
Q8. What's the difference between a featured ad and a basic ad?
A Featured advertisement allows you to upload photos into your garage sale ad. Featured advertisements give better exposure, a more professional look and a greater chance at success. Basic ads are detailed but only contain text. Remember, unlike newspaper ads, there are NO word or line limits with our ads. You can make your ad as long as you need to explain your sale.
 
Q9. How many photos can I put in my Featured Garage Sale Ad?
A. You can upload up to 10 images per Featured Ad.
 
Q10. What is the maximum size my photo can be? Do I need to resize my photos before I upload them?
A. You can upload images of any size you desire. As long as the file type is either BMP, JPG, or GIF, you dont have to resize them at all. Everything is done automatically by the web site. Be aware, though, if you have dialup internet, keep them small. The upload process will timeout if it takes your dialup internet too long to upload a number of large photos.
 
Q11. Is there any way of knowing how many times my ad has been viewed?
Yes. We display a 'view count' within each garage sale advertisement that tells you how many times the ad has been viewed in full.
 
Q12. I need help. Is there someone I can call to assist me?
Sure. For telephone assistance please contact us on (07) 3395 2900. You can also fax us on (07) 3395 2911 if you prefer. We may not always be there, but if you leave a number or a message, we'll call you back. See the Contact Us page for more information.
 
Q13. Can I pay via credit card over the phone?
If you have a problem with the online payment methods, then we can take details over the phone, if you prefer. If we don't answer the phone, leave a phone number for us to call you back and the ad number you want to pay. Don't leave credit card details.
Q14. I have advertised a sale, however due to unforseen circumstances, have to cancel. How do I do this?
To cancel your advertisement, simply login to the Members Area and click on "View/Edit My Garage Sales". Click on delete at the top. If you want to postpone your sale, just change the date. If you are unsure what to do, contact us and we can do this for you.
Q15. How long does it take for my advertisement to be approved?
A. Usually all advertisements are approved within 6 hours of receiving payment. Paypal and credit card payments will be same day. Direct Debit will be up to 2 days after you pay. Money Order is really slow and expensive. Please be mindful of this when deciding on a payment method.
Q16. Can a business or a charity advertise on egaragesales?
egaragesales usually promotes garage sales of a private nature. If you are a business selling goods in a special clearance event, or having a closing down sale, where prices will be very reasonable to the public, we will accept your ad. Charity groups and non-profit organisations are welcome to advertise. If you are clearly a charity, we will offer you free advertising. Please keep in mind, though, the types of goods garage sale buyers are looking for. They like items to be good and cheap. If you are unsure please contact us.
Q17. I would like to request a refund, how do I go about doing this?
For refund matters please contact us and we will assist you as best we can. Please have your ad number and payment details ready when doing so.
Q18. I need some help making payment, how do I do this?
If you experienced trouble when making payment, please contact us for assistance. Alternatively you can make payment directly using any one of the payment methods listed below -

  • Pay Pal - Via paypal to payment@egaragesales.com.au
  • Credit Card - Email us for a credit card payment link.
  • Internet banking - Cleaner Solutions Pty Ltd BSB 083 088 Acc 480 095 845
  • Money Order - Robert Polman PO Box 395, Annerley, QLD 4103
If making payment this way, to help us identify your payment, you MUST CONTACT US to inform us so that we can acknowledge your payment and offer further assistance if required.
 
Have a look at these services as well. They might be able to help you further.
Don't have enough stuff for a garage sale? Why not sell through Flogitoff - the cost effective way to advertise individual items you want to sell.                          
Do you supply a product or service Australia wide that's of use to people holding, or looking for, garage sales? Contact Us about displaying your business here.
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